Utility Billing Department

Functions

  • Perform utility billing.
  • Issue work orders regarding customer service. This consists of re-reads, turn-offs, taste and odor complaints, and other customer service related requests.
  • Maintain work order system, grease trap ordinance, and all required documentation for the Texas Commission on Environmental Quality, Texas Water Development Board, Environmental Protection Agency, Texas Department of Transportation, Texas Rural Water Association, and FEMA.
  • Bid contracts for several types of work and projects annually or on an as-needed basis. These projects include paving, storm debris, storm restoration, etc.

Staff

The Utility Billing Department consists of 2 staff members and functions under the oversight of the City's Accounting Manager, who in turn reports to the Finance Director.

Visit the Utility Billing section for more information.

Related Documents

  1. Bank Draft Authorization for Auto Pay (PDF)
  2. Commercial Water Application (PDF)
  3. Residential Water Application (PDF)
  4. Residential Water Application en español (PDF)
  5. Senior Free Pickup Form (PDF)
  1. Do you accept credit cards for payment?
  2. Can I download the residential or commerical application for service?
  3. What time does my residential garbage have to be out to be picked up?
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