There are many things citizens can do to assist the Fire Department in helping you and other citizens in the community.
Whenever there is a fire or a medical emergency, there are things that citizens can or cannot do, which make differences in how effective firefighters can be in emergency situations.
Cleveland has an enhanced 9-1-1 system that lets the operator identify the phone number and address of calling party. This assists in timely dispatching of police or fire units to emergency scene.
Some firefighters receive medical training and at a minimum some are EMTs (emergency medical technicians).
Those firefighters receive additional training and attend a 6-month class to become paramedics who are then knowledgeable to provide advanced life support treatment including IVs, drug therapy, and cardiac care.